Apart from individually renewing domain names, you may glimpse all expiring domain names and Renew the same in bulk from the List All Orders interface of your Control Panel.

Instructions for Customers

1. Login to your Customer Control Panel. 1

2. In the Menu, point to Domains and then click List All Orders.

3. The interface by default displays all Orders sorted on the Purchase Date such that, new Orders are listed first.

   You may choose to renew in bulk, Order(s) belonging to different Products.

   Note

   At a time, you may only renew Orders listed on a single page, in bulk.

   You may choose to search for specific Orders to renew, by selecting one or more of the following parameters and clicking the Search button:

   • Name / Order ID: Mentioning a domain name / Order ID here, will allow you to view Orders associated with a domain name.

   • For Product: Selecting a specific Product here displays Orders belonging to only that Product.

   • With Status: Select the status as Any, Active, InActive or Suspended to list Orders with this status only.

     Note

     You may only renew Orders with the Status as Active or Suspended.

   • Expiry: You may choose to list Orders based on their Expiry status. Mention/Select Any, Expired or Expiring in certain number of days.

   • Purchased between: You may choose to list Orders based on their purchase date. Select the Start Date and End Date to search within this date range.

   You may quickly list Orders by selecting any of the below mentioned Auto Filters:

   • List all Orders: This will list all Orders in your Control Panel.

   • Orders Expiring in next 30 days: This will list all Orders expiring in the next 30 days as well as all expired Orders.

   • Expired Orders: This will list all expired Orders.

   • All Pending Orders: This will list all Orders which are on InActive status.

4. Upon selecting the Orders that you intend to renew, click the Renew button.

   Note

   • If a Domain Registration Order is Suspended, you will have to first get it Unsuspended before proceeding further.

   • For Resellers: If the domain name is Suspended by either you or AICITY Media Online, it needs to be first Unsuspended, before you may proceed.

   • If a Domain Registration Order is Locked, you may still Renew it.

   • After a .DE domain name is registered, it may be Renewed for 1 year, only after the Expiration date has passed in the year when it was registered. The total term of a .DE domain name can not exceed 2 years.

     Examples:

     • If you have registered myname.de on January 11, 2011, then the Expiry Date of myname.de is January 27, 2012. You may, however, renew this domain name only after January 27, 2011 for a further 1 year. This will bring your Expiry Date to January 27, 2013.

     • If you have registered myname.de on January 31, 2011, then the Expiry Date of myname.de remains as January 27, 2012. You may, however, renew this domain name immediately after registration, for a further 1 year since January 27, 2011 has already passed. The Expiry Date becomes January 27, 2013.

   • A .ES domain name can be renewed for a maximum term of 5 years.

   • A .AU domain name can:

     • be Renewed anytime from 90 days prior to it's Expiry until 30 days after it Expires.

     • be Renewed for only 2 years.

   • By default, all selected Orders will be Renewed for the lowest tenure supported by that particular Order.

     Examples:

     • If you have selected multiple .COM domain names to be renewed in bulk, then each domain name would automatically be renewed for 1 year, since .COM domain names can be renewed for a minimum period of a year.

     • If you have selected multiple .COM and .NET domain names to be renewed in bulk, then each would domain name automatically be renewed for 1 year, since both .COM and .NET domain names can be renewed for a minimum period of a year.

5. You would be displayed your Total Funds Available with AICITY Media Online.

   If you do not have sufficient funds in your Account and

   • less than 5 Orders are being renewed, you will be shown the list of Invoices you need to pay in order to successfully renew all Orders.

     These pending Invoices will continue to be listed under My Billing -> Pending Invoices & Debit Notes within your Customer Control Panel and can be settled at anytime.

     Once the Invoices are settled, the Renewal actions will be processed.

   • more than 5 Orders are being renewed, you need to click the Add Funds button. This will pop-up a new window, where you need to select one of the payment methods and add sufficient funds to cover the cost of renewing these Orders.

     Note

     You should at least add funds equivalent to the Total Cost less your Total Funds Available.

   Click the Renew Orders button to place a renewal request.

Instructions for Resellers

1. Login to your Reseller Control Panel. 2

2. In the Menu, point to Products and then click List All Orders.

3. The interface by default displays all Orders sorted on the Purchase Date such that, new Orders are listed first.

   You may choose to renew in bulk, Order(s) belonging to different Products and Customers.

   Note

   At a time, you may only renew Orders listed on a single page, in bulk.

   You may choose to search for specific Orders to renew, by selecting one or more of the following parameters and clicking the Search button:

   • Name / Order ID: Mentioning a domain name / Order ID here, will allow you to view Orders associated with a domain name.

   • For Product: Selecting a specific Product here displays Orders belonging to only that Product.

   • With Status: Select the status as Any, Active, InActive or Suspended to list Orders with this status only.

     Note

     You may only renew Orders with the Status as Active or Suspended.

   • Expiry: You may choose to list Orders based on their Expiry status. Mention/Select Any, Expired or Expiring in certain number of days.

   • Purchased between: You may choose to list Orders based on their purchase date. Select the Start Date and End Date to search within this date range.

   You may quickly list Orders by selecting any of the below mentioned Auto Filters:

   • List all Orders: This will list all Orders in your Control Panel.

   • Orders Expiring in next 30 days: This will list all Orders expiring in the next 30 days as well as all expired Orders.

   • Expired Orders: This will list all expired Orders.

   • All Pending Orders: This will list all Orders which are on InActive status.

4. Upon selecting the Orders that you intend to renew, click the Renew button.

   Note

   • If a Domain Registration Order is Suspended, you will have to first get it Unsuspended before proceeding further.

   • If the domain name is Suspended by either you or AICITY Media Online, it needs to be first Unsuspended, before you may proceed.

   • If a Domain Registration Order is Locked, you may still Renew it.

   • After a .DE domain name is registered, it may be Renewed for 1 year, only after the Expiration date has passed in the year when it was registered. The total term of a .DE domain name can not exceed 2 years.

     Examples:

     • If you have registered myname.de on January 11, 2011, then the Expiry Date of myname.de is January 27, 2012. You may, however, renew this domain name only after January 27, 2011 for a further 1 year. This will bring your Expiry Date to January 27, 2013.

     • If you have registered myname.de on January 31, 2011, then the Expiry Date of myname.de remains as January 27, 2012. You may, however, renew this domain name immediately after registration, for a further 1 year since January 27, 2011 has already passed. The Expiry Date becomes January 27, 2013.

   • A .ES domain name can be renewed for a maximum term of 5 years.

   • A .AU domain name can:

     • be Renewed anytime from 90 days prior to it's Expiry until 30 days after it Expires.

     • be Renewed for only 2 years.

   • By default, all selected Orders will be Renewed for the lowest tenure supported by that particular Order.

     Examples:

     • If you have selected multiple .COM domain names to be renewed in bulk, then each domain name would automatically be renewed for 1 year, since .COM domain names can be renewed for a minimum period of a year.

     • If you have selected multiple .COM and .NET domain names to be renewed in bulk, then each would domain name automatically be renewed for 1 year, since both .COM and .NET domain names can be renewed for a minimum period of a year.

5. You would be displayed your Total Funds Available with AICITY Media Online.

   If you do not have sufficient funds in your Account, click the Add Funds button. This will pop-up a new window, where you need to select one of the payment methods and add sufficient funds to cover the cost of renewing these Orders.

   Note

   You should at least add funds equivalent to the Total Cost less your Total Funds Available.

   Select either of the following options and click the Renew Orders button to place a renewal request.

   1. Keep Invoice(s) pending in Customer's Account: Selecting this option will Renew the Orders and the Invoices will be kept Pending for the Customer. This way, your Customer can pay for the Invoices later.

   2. Don't create Invoice(s) for the Customer's Account: Selecting this option will ensure that the Orders get Renewed without raising any Invoices for the Customer.

1. 1. Login Instructions
2. 2. Login instructions for Reseller Control Panel